Education

CRM University Training

Attend a scheduled CRM University Training by PowerObjects

Get your CRM knowledge for Dynamics 365 through regularly scheduled offerings at the PowerObjects training center in Minneapolis, Minnesota, or at one of our other US locations. With classes no larger than 20 students, group learning provides the unique opportunity to compare notes with other organizations. Meals and course material are provided for students.

CRM Overview Training

For those wanting a broad look at what CRM for Dynamics 365 can do, CRM overview covers the built-in functionality and teaches how CRM can be customized to support unique business requirements.

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Advanced Process Training

After a quick review of the processes basics, this course goes into depth with numerous hands-on exercises that enable students to master the workflows, dialogues, and process flows.

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Reporting Training

CRM for Dynamics 365 offers powerful reporting and analytics. This class will review all the built-in reporting capabilities and teach you how to create advanced reports with Excel and SQL tools.

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Developer Training

For technical people who say, “just show me how to extend CRM,” this whirlwind introduction is just the ticket. We’ll look at the when, why, what, and learn how to create, deploy, and integrate.

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Update Training

As you prepare to train end users for the changes in your organization, you also need to understand how to configure the new features for business use.  Take advantage of this new tool-set for administrators and customizers.

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Train-the-Trainer

Successful CRM rollouts involve so much more than just great technology. This course will teach trainers how to prepare for training, develop effective training skills, and learn best practices.

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Bring the Trainer to You


CRM University training can be conducted for your organization on your own timetable.

Training sessions may be delivered online or in-person at your office or at the PowerObjects training center in Minneapolis, Minnesota. You may opt to have the training delivered as it was designed or select individual courses to build a training.