CRM University Training

Attend a scheduled CRM University Training by PowerObjects

Get your Microsoft Dynamics CRM knowledge through regularly scheduled offerings at the PowerObjects training center in Minneapolis, Minnesota, or at one of our other US locations. With classes no larger than 20 students, group learning provides the unique opportunity to compare notes with other organizations. Meals and course material are provided for students.

CRM Overview Training

For those wanting a broad look at what CRM can do, CRM overview cover the built-in functionality and teach how CRM can be customized to support unique business requirements.

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Advanced Process Training

After a quick review of the processes basics, this course goes into depth with numerous hands-on exercises that enable students to master the workflows, dialogues, and process flows.

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Reporting Training

Microsoft Dynamics CRM online offers powerful reporting and analytics. This class will review all the built-in reporting capabilities and teach how to create advanced reports with Excel and SQL tools.

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Developer Training

For technical people who say “just show me how to extend CRM”, this is the whirlwind introduction is what you need. When, why, what, create, deploy, and integrate.

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Upgrade Training

Preparing to train users for changes in CRM 2013 or 2015, you need to understand the new features available and how to take advantage of the new toolsets for administrators and customizers.

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Successful CRM rollouts involve so much more than just great technology. This course will teach trainers how to prepare for training, develop effective training skills, and learn best practices.

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Bring the Trainer to You

CRM University training can be conducted for your organization on your own timetable.

Training sessions may be delivered online or in-person at your office or at the PowerObjects training center in Minneapolis, Minnesota. You may opt to have the training delivered as it was designed or select individual courses to build a training.