CRM Administrator Certificate

CRM Administrator

This certificate is targeted towards those who will initially architect CRM and/or be responsible for maintaining the ongoing alignment of the CRM system with business processes. CRM Administrators are often required to customize the CRM user-interface to keep it simple and intuitive for the end-users. CRM Administrators may also configure basic reports using the out-of-the-box toolset and deploy reports to managers and end-users. Lastly, CRM Administrators may create and maintain automated processes such as workflows, dialogs, and process flow to support business needs. These skills are all included in the CRM Administrator Certificate.

Upcoming Trainings


24oct - 28oct 248:30 amoct 282016 CRM Boot Camp (5 Day) | Minneapolis | October 2016


14nov - 18nov 148:30 amnov 182016 CRM Boot Camp (5 Day) | Minneapolis | November 2016


5dec - 9dec 58:30 amdec 92016 CRM Boot Camp (5 Day) | Dallas | December 2016

12dec - 13dec 128:30 amdec 13Becoming a Business Intelligence Wizard (2 Day) | Minneapolis | December 2016

14dec - 15dec 148:30 amdec 15Advanced Processes (2 Day) | Minneapolis | December 2016