POWEROBJECTS

718 Washington Ave. N. Suite #101
Minneapolis, MN 55401
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Time

October 20, 2017 at 9:00 am UTC
thru October 20, 2017 at 3:30 pm UTC

Price

This is a free event

Location

Microsoft

2 Kingdom Street Paddington
London
W2 6BD

The Financial Services industry is moving at the speed of light. With new growth opportunities, products and markets – the overall forecast is more exciting than ever and so is the competition for customer loyalty. As customer expectations continue to rise, how can your brand create a customer experience that differentiates you from the competition?

Join PowerObjects for a Microsoft Cloud Workshop where you’ll learn how to deliver high-performance customer experience through an innovative omni-channel approach that leverages CRM in order to retain existing customers and acquire new ones. Learn how the combination of Microsoft Cloud technology such as Dynamics 365, Azure machine learning, self-service BI and analytics can further empower organisations to be more insightful, personable and predictable to secure customer retention.

Agenda:

09:30 – Welcome and Coffee
10:00 – Industry Trends in Financial Services
10:30 – Creating Exceptional Customer Service and Loyalty Culture Through Segmentation
11:30 – The Customer Loyalty Foundation: High Performance Customer Experience Empowered by the Microsoft Stack
12:30 – Lunch and Networking
14:00 – Close