TimeFebruary 15, 2017 at 8:30 am
thru February 17, 2017 at 5:00 pm
718 Washington Avenue North
Minneapolis, MN 55401
If you have the responsibility to conduct end-user training for your CRM for Microsoft Dynamics 365 system, you need both a foundational understanding of CRM for Microsoft Dynamics 365, as well as training skills and practice with effective training. In this CRM Train-the-Trainer for Microsoft Dynamics 365 course, you will learn training techniques and tips for designing and building a successful training program. You will experience a sample of an end-user training session on CRM for Microsoft Dynamics 365 sales. Then you will learn about the process of planning, preparing, facilitating and evaluating CRM training. Finally, you will have an opportunity to practice the skills and techniques learned.
Note:� It is not required but highly recommended for participants to attend the CRM Boot camp for Microsoft Dynamics 365 or CRM Fast Track Training for Microsoft Dynamics 365 to get a foundational knowledge of CRM for Microsoft Dynamics 365’s capabilities before attending Train-the-Trainer.
- Components of effective training
- Sample training on CRM for sales users
- Best practices and tips for training success
- Planning and preparing for training
- Facilitating CRM training
- Evaluating training
Beginner or Intermediate. Knowledge of CRM for Microsoft Dynamics 365 basic functionality recommended but not required.
Notice of non-compete policy: Training registrations will not be accepted from people or organizations who currently offer or have the potential to offer competitive services to PowerObjects.
TownePlace Suites Minneapolis Downtown
525 North 2nd Street
Minneapolis, MN 55401
PowerObjects offers a discounted rate at the TownePlace Suites Minneapolis Downtown. In order to receive this special rate, please book your hotel accommodations through the link above.
Things to Know:
Training will begin at 8:30 AM each day and be completed by 5:00 PM. Beverages, snacks and lunch will be provided. Paid parking is available on Washington Avenue North, as well as in the parking garage located 1.5 blocks north of our office on Washington Avenue North.