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Outlook and CRM

Well is has been a long haul with many ups and down – but I can say as of today I am finally there.

Background – It is a sad story with a happy ending. As you all know the nirvana of a CRM system for the typical business user is to be able to [...]

You show me yours and I’ll show you…Yours!

 

Right to the point…it is not uncommon; in fact it is actually VERY common, for me to participate in a conversation with a prospective customer that goes something like this:

Prospective Customer: “Show me how (insert something like pipeline or activity management or reporting, etc here) works in Dynamics CRM”

To which I respond: “Explain to me [...]