August 17, 2017
Learn how PowerHashTag can help you keep CRM data clean and provide a way to store information in an organized, searchable fashion.
August 16, 2017
Microsoft now offers many new email enhancements in the Customer Service Hub (previously known as Interactive Service Hub) in the July 2017 Update.
August 11, 2017
The Unified Interface is one of the biggest changes coming to the Dynamics 365 user experience.
August 8, 2017
In the Dynamics 365 for Marketing July 2017 Update, Microsoft has added the Event Management module that builds on existing marketing capabilities to help event organizers plan, manage, and process events.
August 7, 2017
When the circumstance occurs to check when an Opportunity is Close as Won you can validate the execution of this message with a plugin using the Win message. Today’s blog
August 3, 2017
There’s a term floating around more and more lately: Citizen Developer. While it’s on the cusp of becoming a more mainstream phrase, its meaning has yet to become widespread, and
August 2, 2017
On July 1, 2017 Microsoft released Dynamics 365 for Talent. This new Human Capital Management (HCM) application is cloud-based and utilizes Microsoft Common Data Services. The Talent application can be
August 1, 2017
When creating Window Navigation Rules (WNRs, or simply Rules) for Unified Service Desk (USD), have you ever thought to yourself, “I wish I didn’t need so many of these darn
July 31, 2017
We have identified a fix for a problem that affects upgraded CRM 2016 on-prem environments when using marketing lists and today’s blog will tell you all about it! Let’s jump
July 28, 2017
Out of the box entities in Dynamics 365 have always had an advantage over custom record types due, in part, to the very cool features provided by the “Customer” field
July 27, 2017
One of our favorite features of Dynamics 365 is the ability to display emails related to records in Dynamics 365 without having to track them in Outlook. This feature is
July 26, 2017
If you’ve ever wondered how AddToQueue functionality works behind the scenes in CRM, you’ve come to the right place… in today’s blog, we’ll demonstrate the logic behind it. Note that