Tag Archives: crm 4.0

PowerLog Video

Hey there – just a quick follow up post from an earlier one. We get people asking us all the time how they can track who is using the system and what they are doing when they do use it.

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Password Security

  Even though we use passwords every day, we often forget the importance of using a password.  We also see people using simple passwords and sharing those passwords with other people. The reason passwords are so important is because they

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Cannot Assign a Record in CRM after applying Update Rollup 8

  After applying Update Rollup 8 to the CRM server we were unable to assign records. The error we were receiving in the CRM platform trace was the following: >Crm Exception: Message: , ErrorCode: -2147204784, InnerException: System.Data.SqlClient.SqlException: Could not find

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Advanced Find Freezing on Picklist with Windows 7 and Internet Explorer 8

  Recently we began experiencing the Advanced Find window freezing when attempting to add a picklist to an Advanced Find query. After much digging into this we found this is related to Windows 7 with Internet Explorer 8.   Â

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Hide Menu Items In CRM 4.0

  To hide menu items in CRM following the steps below. For our example I will be demonstrating how to hide the “Attach a File” and “Add a Note” items from Actions on the Task entity.   First you will

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Error Sub-report could not be shown

  Typically we see this error when the link from the sub-report has been broken to the parent report. To resolve this issue follow the steps below: Re-Link the sub-report to the parent report Select the sub-report from the report

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Script error when saving a Campaign in CRM 4.0

When you open, close or save a campaign in Microsoft Dynamics CRM 4.0, you may receive an error message that resembles the following error message: Microsoft Dynamics CRM has encountered an error. Please tell Microsoft about this problem. View the

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CRM Update Rollup 10 has been released

CRM Update Rollup 10 is available and can be download from the following link: http://support.microsoft.com/kb/979347

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Outlook Appointments Disappearing

When using the CRM Outlook Client to track Appointments, an Outlook Appointment will randomly disappear. This will occur when the CRM User has a duplicate email address in the CRM system.  This is typically caused by a CRM User associating their user email address

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CRM 4.0 Update Rollup 8 has been released

We are pleased to announce that Microsoft has released UR 8 for Dynamics CRM 4 has been released. Download it from here: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=c53b2916-6b93-4092-bdd3-a394c96ca000     We’ll begin testing this weekend and will report our findings here in this blog. Some of the

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