Marketing Automation Landscape and Microsoft Dynamics 365
September 21, 2017

Today, we will only worry about marketing automation platforms. The applications must be feature rich and most importantly have an organizational strategy centered on Microsoft Dynamics 365 and bridging the gap between marketing and sales teams.

case management
The CRM Minute: Case Management Automation in Dynamics 365 [VIDEO]
May 17, 2017

Case management automation in Dynamics 365 not just provides exceptional customer service, but also makes life easier for your customer service representatives. When it comes to case management, there’s a