How to Add PowerOneView to the UI-Based Forms of the Polaris Update

So, here we are in a new and exciting post-Polaris world! If you haven’t already, check out our guide on the service update and what it means for you. For those of you that use PowerOneView: if you are on

Posted in Addons

A New Look for Notes With Dynamics CRM Service Update

You may have noticed that there’s a new look for notes with the Dynamics CRM service update. PowerObjects took a look at the changes, and we wanted to provide a quick rundown of how the recent updates have affected notes

Posted in Announcements, CRM 101

Turning On CRM 4-style JavaScript for the Polaris Update / UR 12

The Polaris / UR 12 updates have brought some changes to Dynamics CRM 2011, many of which you have to turn on. We’ve covered a lot of this in our blog on Preparing for the December 2012 Service Update, which

Posted in Announcements, Development

Should We Use Campaign Responses in CRM 2011?

Due to their unique attributes, Campaign Responses in CRM 2011 are incredibly useful for tracking ROI of Marketing. Like the simple example below, this blog will help you determine if and how Campaign Responses may fit into your CRM architecture

Posted in CRM 101, CRM for Marketing

How to Customize Sorting Priority in System Views and Personal Views in CRM 2011

You can do a lot with views in Dynamics CRM, and we’ve got several posts on these features already. You can create and hide shared views, deactivate and remove system views, or quickly sort your view with filtering. But what

Posted in Customizing

Updating your Credit Card Information for a PowerPack Subscription

If you are subscribed to a PowerPack add-on and you need to update the credit card that is being charged for your subscription, there are just a few easy steps you need to follow. Log in to your CRM, navigate

Posted in Addons

Meeting Advanced Query Requirements from a CRM Record

Sometimes the out-of-the-box lookup field in CRM 2011 does not have the advanced query capability that a user needs to find a record. The query may go beyond a basic filter, or it may even include data from an external

Posted in Development

How to Save Time by Making a Repeatable Dialog in CRM 2011

Dialogs in Dynamics CRM 2011 provide a way to allow users to collect and process information using step-by-step scripts. They are typically run for one record at a time, as you see in this sample dialog: How to Set a

Posted in Customizing

Preparing for the December 2012 Service Update

For most customers of Microsoft Dynamics CRM, the December 2012 Service Update (code name “Polaris”) has recently gone from “coming soon” to “HERE!” Microsoft has started to upgrade Microsoft Dynamics CRM Online customers and plans to continue doing so through

Posted in Announcements, CRM 101

Dynamics CRM: A Great Fit for HelpDesk Functionality

Here at PowerObjects, we know that Dynamics CRM is a great fit for just about any department in any business. We implement various CRM and XRM systems in Dynamics CRM. Did you know that Dynamics CRM is also an awesome

Posted in Customizing