The Microsoft Social Listening integration has been available in CRM Online since the Spring Wave, but now these features are available in for On-Premises customers. This exciting feature will allow Microsoft Social Listening subscribers to embed Social Insights like Buzz Volume, Sentiment, etc directly into their CRM! Configuration In the CRM Online’s Spring Wave release, […]

You may encounter an issue when importing a solution into a one or more Dynamics CRM 2013 organizations across a single deployment. This is where the error generated in the CRM Front End Application Event Log indicates that there is not enough disk space, but you have plenty of room on the hard drive to […]

It’s been quite some time since we’ve seen any enhancements to the Product Catalog in Microsoft Dynamics CRM. But wait no longer! The product catalog is getting a face lift. Here is an overview of the new features and improvements being included in the CRM 2105 release. New features for Sales Operations and Management:   […]

Are you a small to mid-size business owner in the Toronto metropolitan area who wants to improve sales, get better ROI on marketing efforts and improve your customer service experience? Perhaps you’ve worked with a Customer Relationship Management system before, or maybe you are interested in learning more about how CRM can reignite your business […]

First introduced in the December 2012 update to Microsoft Dynamics CRM Online and further upgraded in the release of CRM 2013, Microsoft has managed to further perfect the Business Process Flow in Dynamics CRM 2015. Business Process Flows are used like a recipe to guide users through specific business processes. In CRM 2013, system administrators […]

The Microsoft Dynamics CRM 2015 release has so many new and exciting features and enhancements. There are such a multitude of great additions that we have been struggling to pick our favorites. We did our best to keep the list to only 10 features but as you read on, you’ll be able to see there were just […]

PowerUp is just over a week away! This CRM educational user conference is jam packed with content to help you get the most out of Microsoft Dynamics CRM. So far, you have learned about the four different education tracks to choose from and have taken a closer look at the keynote speaker for PowerUp. Did […]

  • 12 September 2014
  • CRM 101
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Do you have a requirement to create a report to sum a calculated field in a report? Are you thinking that this can only be done through a custom SSRS report? Guess what, you can accomplish this using the out of box report wizard using the following steps by PowerObjects: Step 1. Access the reports wizard […]

  • 11 September 2014
  • CRM 101
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OK, so you‘ve been hearing about your company‘s new upcoming Dynamics CRM implementation for months. The project starts in a few weeks and you want to be as equipped as possible. Preparing for a CRM implementation doesn‘t need to be like being on an episode of a doomsday survival TV show. Obviously some additional duct […]

PowerUp—The CRM Event, is just around the corner! This CRM educational user conference is filled with content to help you get the most out of Microsoft Dynamics CRM. In our previous PowerUp blog posts, we have covered the four different tracks attendees will choose from during the two-day conference. Now we will take a closer […]

  • 5 September 2014
  • Addons
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Imagine you’ve driven an hour to make a sales call and you land the sale in half the time you scheduled, great! You call your sales manager to share the good news and they ask you to make cold calls since you’re already in the area. This is a great opportunity, but you weren’t prepared […]

Imagine you have two potential clients you’ve been communicating with who want to meet tomorrow and you only have time to meet with one. Your colleague volunteers to meet with Jill CRM and you tell him you kept meticulous notes of her needs in her contact record. The following day your colleague thanks you for […]

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