In this webinar, our experts showcase a variety of demo use cases of how different components of the...
Here at PowerObjects, we know that Dynamics CRM is a great fit for just about any department in any business. But did you know that Dynamics CRM is also an awesome fit for a HelpDesk system? In fact, it can do more than many purchased third party HelpDesk systems.
How do we know we can do this? We custom-developed a HelpDesk solution ourselves at PowerObjects. Our support team uses this solution to track issues, assets, and escalations. We have also developed custom HelpDesk solutions for our customers. It's a great fit for us, and it may just be a great fit for you!
Here are some of the elements of a customized HelpDesk solution by PowerObjects: (All items listed are optional--you may just need parts of it, and that's OK!)
And the best part of it is the automation and synchronization capabilities. Here's what the HelpDesk synchronization architecture looks like for PowerObjects internal use:
Wondering how your company can use Dynamics CRM for a HelpDesk solution? We're happy to help. Contact PowerObjects today about developing a solution for your organization.
Happy CRM'ing!