• 27 December 2011
  • 3 Comments

The 21st century has seen some really great technological innovations (as well as constantly deteriorating quality of music and teenage delinquency, but we digress!) which have made the jobs of common folk a lot easier. But every rose has its thorn, and technology is no exception to this rule. If you are a system administrator at an organization, you know that you have a lot going on, although everyone else thinks that you are just a troll guarding the company servers from teenage noob hackers who have nothing better to do.

As a system administrator, you are always looking at performance counters. What’s failing, what’s not? What’s taking so much CPU time? Failed requests, failed reports, failed whatever – you always have to be on your toes.

Fortunately, Microsoft has a ton of CRM 2011 performance counters that you can use to monitor the performance of various MS Dynamics 2011 components.

These performance counters can be accessed via the Windows Performance Monitor (Start->”perfmon” in search box). Once you have Performance Monitor open, click “Performance Monitor” under “Monitoring Tools” on the left navigation bar, and click the green “+” icon on the toolbar in the main window.

Dynamics CRM 2011 Performance Counters

Once you click the “+” icon, you will see a list of available counters. Scroll to the ones that start with “CRM” and expand them if they are collapsed.

Microsoft Dynamics CRM 2011 How To

Here, you can either select some or all of the performance counters that belong to a certain category (CRM Client in this case), click “Add”, and then “OK”. Now, you should see all the performance counters on the main window.

CRM How To

And that’s it! You are now ready to put that donut down and monitor your MS Dynamics CRM 2011 components and activities!

Here is a list of all the CRM 2011 performance counters available:

  • CRM Client counters
  • CRM Server counters
  • Authentication counters
  • OutlookSync counters
  • Discovery counters
  • LocatorService counters
  • Platform counters
  • Service counters
  • Sandbox Client counters
  • Sandbox Host counters
  • Async Service counters
  • CRM Email Router counters

To read more about these performance counters, please visit the following link and download the pdf file.

Microsoft Dynamics CRM 2011 Performance Counters

If this has been helpful, check our CRM Blog often as we are constantly posting great CRM educational content written and verified by our CRM experts.

Happy CRM’ing!

  • http://keyrus.ca Steeve gauvreau – Keyrus Canada

    today for our client we tried to uses these counters and follow procedure, but execute differents scenarios into dynamics CRM with Account or incident, but counters still give us null/empty/zero valules all the time. We start it correctly. Is there any steps or configurations into CRM to activate these counters, because it looks like it's not working. We have a dynamics CRM 2011 with Rollup 6. thanks

  • http://keyrus.ca Steeve gauvreau – Keyrus Canada

    For our client we tried to uses Performances counters of CRM 2011 and follow procedures defined on the white papers of Microsoft

    We execute differents scenarios into dynamics CRM with Account or incident, but counters still give us null/empty/zero valules all the time.

    We start it correctly.

    Is there any steps or configurations into CRM to activate these counters?

    because it looks like it’s not working.

    We have a Dynamics CRM 2011 with Rollup 6.

    • Alex Fagundes

      Hi Steve – We sporaticaly see this. The issue is either the perfom counters for crm are not registered properly or perfmon in general is having an issue. Here’s a blog that may help you: http://support.microsoft.com/kb/152513

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