Recently one of our clients came across an issue in CRM 2011 Online, where sub-grids that had been added to their Forms were not displaying correctly. When creating a new record, the sub-grid would show up with the correct columns displayed but as soon as the record was saved, the sub-grid would change to a grey box with nothing in it!
In addition, users were getting a script error on the page when they tried to navigate away from the record.
The error looks something like this:
Microsoft Dynamics CRM Error Report Contents
<BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; InfoPath.3; MS-RTC EA 2; .NET4.0C; .NET4.0E; Zune 4.7; MS-RTC LM 8)</BrowserUserAgent>
Resolution: Enable native XMLHTTP support in the Security section of the Advanced Tab in internet options.
Hope this helps someone out there – If you are looking to connect with Microsoft CRM Experts – please reach out.
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