In this webinar, our experts showcase a variety of demo use cases of how different components of the...
This is post 1 of a series of blog posts we'll be writing about crm 2011. We decided to start with the crm 2011 email router as I'm a big fan of the email router. It rocks.
For a high level over view of configuration options and commonly used scenarios for the email router, please refer to the blog link below. All of it still applies in crm 2011:
So what's new with the crm 2011 email router?
The installation is very smooth and just like before you can select the email router and/or rule deployment wizard.
There are a few more pre-requites that are installed automatically such as the windows live id sign-in assistant.
The interface has been cleaned up a bit and appears more user-friendly:
Exchange configuration appears to be streamlined – select which version of exchange that connection will be made to:
The email router uses dot net 4.0 instead of the previous email router that uses dot.net 3.0. This means that a small, but highly frustrating issue of having a malformed subject line which would often cause emails to be flagged as spam is now FIXED J
Message sent from email router 2011:
X-ASG-Orig-Subj: test CRM:0001001
Subject: test CRM:0001001
ß Sweet -- subject line does not have html…..nice
Content-Type: text/html; charset=utf-8
Message sent from email router crm 4:
Date: 20 Sep 2010 14:58:12 -0500
Subject: =?us-ascii?Q?test crm 4?=
ßemail form crm 4 email router breaks RFC
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64
However, there are a couple items to watch out for, at least in the beta install. Below are some of the minor bugs we have encountered with the beta release:
We'll be updating this blog if we encounter any new issues.