Internet Explorer 8 & MS CRM 4.0: A Match Made in Heaven

Posted on March 25, 2009 by JoeCRM

Last Thursday Microsoft officially released the long awaited Internet Explorer 8. In addition to improving on security features, accelerators and general peformance, there are a number of features which the Dynamics CRM 4.0 community will embrace with open arms.

First, there is no need to worry about compatability between CRM and this newest incarnation of IE: the functionality between the two was rigorously tested by Microsoft and other Microsoft Partners during the 12 month beta period.

Secondly, this may be the most secure web browser available on the market. Testing conducted by the independent NSS Labs found that IE8 provided signifigantly better malware blocking capabilities than Mozilla Firefox, Opera, Google Chrome and Apple Safari. NSS Labs reported that IE, with its new SmartScreen filtering, was able to catch 69% of malware while Firefox 3.07 only caught 37%. From beta testers, Microsoft has found malware to be a common occurrence during browsing – “one IE8 user in 40 has gotten a malware block, while 1 million users per month are prevented from browsing to phishing sites.”

((source: http://www.informationweek.com/news/internet/browsers/showArticle.jhtml?articleID=215901126&subSection=Browsers))

While the security improvements in IE8 certainly come as great news, there are some other features that will come as great news specifically for CRM users. A feature I know a lot of users will clamor for is Color coded tabs. This is a major usability enhancement for Dynamics CRM. Dynamics CRM (at times) can have a lot of different tabs in use at the same time. These new color coded tabs will allow users to keep track of the different tabs in a more efficient manner.

Finally, this version of IE includes a feature I know a lot of us developers around the office will appreciate: Built In Development Tools! In the past, when we were interested in using nav elements and other things in Javascript, we were limited with the features of IE in exposing this information. This will now be a thing of the past with the new Development Tools. This is an EXTREMELY useful feature and one that I am sure will get a lot of use around this office!
The Developer Toolbar

Overall, IE8 is an amazing package and one that needs to be experienced to be truly appreciated. We at Powerobjects are confident that you will find IE8 leading you to a superior CRM experience.

IE8 Can Be Downloaded Here: http://www.microsoft.com/windows/internet-explorer/default.aspx

For more information about IE8 and Dynamics CRM check out CRM MVP Joel Lindstrom’s blog entry over at the official; Microsoft CRM Team Blog: http://blogs.msdn.com/crm/archive/2009/03/24/three-reasons-why-any-microsoft-dynamics-crm-4-0-user-should-love-ie-8.aspx

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JoeCRM

Microsoft Dynamics CRM Expert at PowerObjects
Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more business and organizations around the world.
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  • http://www.coolprofs.com Joop Stringer

    The only flaw in IE8-CRM4 is the dynamic values in workflows are not working if you create them with IE8. It removes formatting from the “yellow” blocks. So the don’t work anymore.

    See also this thread : http://social.microsoft.com/Forums/pt-BR/crm/thread/6eaac1d8-9043-41f7-ac9d-eadacb6afc5a

  • Oliver

    Another flaw is that many people are experiencing problems with “View in CRM” functionality which only produces a blank page.. Cannot have been that tested unfortunately.

  • http://www.powerobjects.com/blog/ Doug – PO

    Oliver,

    To fix that particular issue, please do the following:

    In IE8 go to Tools->Internet Options->Security tab. Once there, click to Reset all zones to default level. Additionally, click âEnable Protected Mode. I had already had protected mode selected, so I unchecked it, applied it, closed and restarted both IE and Outlook.

    This took care of my problem!

  • http://www.trask.cz Tomas

    Thank you for help. did you have some fix for this problem , now?

  • Steve

    My clients have upgraded to IE 8. However, we noticed that the MSCRM 3.0 Form tab is responding slow and the Form OnLoad event also takes longer time to display the fields.
    It was working fine when using IE 7.
    Did you face this problem before?