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One of the great features of Microsoft Dynamics CRM is the ability to send out automatic notification emails triggered by certain actions, such as creating an account, closing a case, adding a note to a case, or converting a lead.
Many companies create silos within their data for security reasons. One way to do this is to increase Dynamics CRM security settings to make user-owned records read/write-only. This works, but it can also present some challenges. For example, what if
When working with Microsoft Dynamics CRM Online reports, you may encounter issues with reports not displaying properly. You might find that a sub-report cannot be displayed, a sub-report cannot be found, or there is an error rendering the report. The
Microsoft Dynamics CRM UR 12 is here! Amidst of all the cool new features of UR 12, like process based forms and cross browser support (click here to see more on UR 12), there have been a few minor issues
Today we’ll cover configuring the Dynamics CRM 2011 Email Router to use Office 365 for Outgoing emails. The process can be broken down into three parts. Part 1 consists of gathering details from Office 365 about the deployment, Part 2
One of the great features of Microsoft Dynamics CRM 2011 is the role based form or the ability to create multiple forms for the same entity and exposing them based on a user’s security role. Today, we’ll discuss a neat
If you’ve created a custom entity in Microsoft Dynamics CRM 2011 (or CRM 4 for that matter) you’ve noticed the “Name” field of this entity is a required field. What if this field serves no useful purpose for your users.
A client of mine recently contacted me and asked me if there was a way to reassign some personal views that were created by an employee that has since left the organization. The client wanted to know if there was
As you start to use crm 4 you will sooner or later desire new features or enhancements to what is available out of the box for formatting an email. For example, one of the requested features we have had is