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Occasionally, you may encounter seemingly persistent web page rendering issues in Dynamics 365. Below is an example of this occurring with the Advanced Find feature.

Browser Rendering Issues

A typical course of action would be to clear the particular browser’s cache in an attempt to resolve this issue. However, if clearing the browser’s cache does not work, there may appear to be no solution short of reinstalling the browser. Fortunately, there is one last area to explore: the browser’s local storage.

This can be accomplished by opening the web console within the developer tools of the browser in question. To do so, press F12 and select the “console” tab. At the console prompt, input the command below and hit enter:

localStorage.clear();

You should then completely shut down and reopen your browser. The page with the rendering issue should now perform correctly!

Browser Rendering Issues

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JoeCRM

Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.