Imagine a world where you could listen to what your devices were telling you. Imagine if you could tell if a machine was going to fail or breakdown before it happens. With the ServSmart framework from HCL and PowerObjects you don’t have to imagine anymore!
Our ServSmart framework is an end-to-end solution that helps organizations view, track, and manage all aspects of their field service process from product to service to repair. ServSmart captures data from a machine, drives that data into Azure IoT, defines the parameters to create an alert within CRM and provides the analysis to define and refine predictive maintenance.
As a user, you are able to take all that data and build it in your CRM, creating a comprehensive asset management and tracking solution which is often referred to as asset track. Giving you the capability to read or diagnose information from a machine leveraging the Azure IoT Suite to capture and record all the critical data in there.