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Customizable Learning Paths for Dynamics 365 let you to deliver user guides and videos right to employees while they are working. Learning Paths have the potential to transform tasks like user acceptance testing, classroom training, self-paced learning, and on-boarding new employees for your organization, all while saving time.

So what can you do with Learning Paths? Whatever you’d like! With Learning Paths, your team of Dynamics 365 users get a custom experience that teaches them your unique business processes and how to use the system within their particular organization. This way, your users learn the skills and procedures they need to be successful in their roles including standardizing data entry and reducing errors.

To use Learning Paths, you must be using Dynamics 365 Online. Make sure you turn on the Learning Path option and are set up as a system administrator to start building your paths. You can check out Microsoft’s guide to Learning Paths here.

If you’re intrigued by Learning Paths and want to learn more about getting started, check out this Webinar on Demand, Learning Paths Will Transform Your Training Strategy. In this webinar, our education team explains the value Learning Paths provide to end-users of Dynamics 365. You’ll get the chance to see the tool-set used for building Learning Paths and examples of how to do so, which will hopefully inspire you with ideas of how Learning Paths can assist with building your team’s knowledge on Dynamics 365.

With Learning Paths, you just might find yourself spending more time building Learning Paths and less time answering the same questions over and over!

Happy CRM’ing!

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JoeCRM

Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.