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The CRM Minute: Case Management Automation in Dynamics 365 [VIDEO]

Post Author: Joe D365 | May 17th, 2017

Case management automation in Dynamics 365 not just provides exceptional customer service, but also makes life easier for your customer service representatives. When it comes to case management, there's a lot of automation you can perform behind the scenes in order to make creation and management of cases seamless. In today's episode of The CRM Minute, hear from Venkat on how to easy this functionally is to implement within your CRM system.

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Thanks for watching, The CRM Minute!

 

Joe CRM
By Joe D365
Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.

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