Your CRM system is only as valuable as the data that you have in it, and as you begin your Dynamics 365 implementation it’s important to define the KPIs that are important for your business and the behaviors that drive them. That means it’s critical to train users to access their CRM information. In today’s episode of The CRM Minute, hear from Juliana on how the CRM U Online class, Getting Data Out of CRM, can help!
This course is great for any user of Dynamics 365, but especially managers, because not only will they be able to use the tools but also to find which tool is most appropriate for the KPIs you’re looking to measure. Go ahead and register for the Getting Data Out of CRM course and be sure to check out the education page in our website for additional training offerings.