If you are implementing Dynamics CRM, at some point your organization will need some training! Trainers need a foundational knowledge of everything CRM can do. Even if you aren’t customizing CRM, it is helpful to have a broad view of the sales, marketing, and service capabilities, as well as the administration in order to teach CRM in context and answer end-user questions about what is possible. Learn this and more with the CRM University Train-the-Trainer Certificate.
Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.
Hear from our Director of Education, Gretchen, on the importance Change Management has on your Dynamics 365 deployment.
Deciding to implement Dynamics 365 is a fantastic business decision that will be sure to provide long-last benefits to your organization for years to come. But after you’ve invested in
Today’s customers expect a seamless and consistent experience across the growing number of channels they are using to interact with organizations. In today’s episode of The CRM Minute, hear from