If you are implementing Dynamics CRM, at some point your organization will need some training! Trainers need a foundational knowledge of everything CRM can do. Even if you aren’t customizing CRM, it is helpful to have a broad view of the sales, marketing, and service capabilities, as well as the administration in order to teach CRM in context and answer end-user questions about what is possible. Learn this and more with the CRM University Train-the-Trainer Certificate.
Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.
Well loyal PO TV viewers, we’ve reached the season two finale of The CRM Minute! We would like to give a huge thank you to YOU, our viewers, for making The CRM
Welcome to The Masters Golf Tournament! Not really, just another day of dominating the world of Dynamics 365. However, in today’s episode of The CRM Minute, hear from Kyle about how
There are so many steps to consider when implementing CRM. You need a valid business case, executive sponsorship, and clear objectives. When deploying a next generation CRM system, there are a