Small and medium sized businesses often face challenges with managing infrastructure and IT staffing. Oftentimes, those organizations think that CRM might not work for their needs. What you may not know, is that Microsoft’s cloud does all of this for you with their subscription based model. With the subscription platform, you don’t have the large up front costs of an on-premises environment. Not only that, but you can take advantage of many integrations between Office 365 and Microsoft Dynamics CRM. Today, we’ll be taking a closer look at five key Office 365 integrations for Dynamics CRM Online. These are excellent features that small businesses can take advantage of to increase productivity and more!
Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.
There are so many steps to consider when implementing CRM. You need a valid business case, executive sponsorship, and clear objectives. When deploying a next generation CRM system, there are a
Case management automation in Dynamics 365 not just provides exceptional customer service, but also makes life easier for your customer service representatives. When it comes to case management, there’s a
Is your organization thinking about implementing Dynamics 365 but aren’t sure where to start? In today’s episode of The CRM Minute, hear from Paul on how to deliver digital transformation at