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Have you installed the CRM for Tablets app? If not and you need more information on how to do so, please refer to our blog post. In the Spring ’14 Wave, Microsoft has finally released the long-awaited capabilities of the mobile app: to be able to sign out of and/or reconfigure on the tablet and Android support on the organization. If you have been using the app prior to the SP1 release, you are probably aware that if you wanted to sign out or switch CRM organizations, the only way you could do this was by uninstalling and re-installing the entire app. Well, those days are long gone!

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How to Sign-Out on a Windows 8 Tablet:

  1. Navigate to the Charms Menu.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

 

2. Select Settings.

 

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

 

3. Select Sign Out.

 

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

How to Sign-Out on an iPad/Android Tablet:

 

  1. Navigate to the Command Bar.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

2. Select Settings.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

3. Select Sign Out.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

After Sign-out

After signing out (on either tablet), the credentials field will reappear and you can sign in again as a different user:

 

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

How to Reconfigure to Sign into a Different Organization on a Windows 8 Tablet:

 

  1. Navigate to the Charms Menu.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

2. Select Settings.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

3. Select Reconfigure.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

On an iPad/Android Tablet:

1. Navigate to the Command Bar and select Settings.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

2. Select Reconfigure.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

After Reconfigure

After opting to reconfigure (on both tablets), the URL entry screen will reappear and you may insert the URL of the next organization you want to configure.

Spring ’14 Wave Update: Sign-out and Reconfigure on the Tablet and Android Support

Android Support:

Some Android devices are now officially supported by Microsoft. The fully tested devices which are supported, are listed below. Please keep in mind that there may be some differences in experience between the devices:

DeviceOS version
Nexus 10 tab4.2.1
Samsung Galaxy Tab 3 10.14.2.2
Samsung galaxy note 104.3
ASUS Transformer Pad TF700T4.2.1

 

Now you can sign-out and reconfigure your app without having to uninstall and reinstall! If you are interested in other Spring 2014 Wave features, there are many more blogs that PowerObjects has written for you to reference such as:

You can also visit the general PowerObjects Blog page for additional information on the new Spring Wave 2014 features and your other Microsoft Dynamics CRM needs!

Happy CRM’ing!

 

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JoeCRM

Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.