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When activating an Office 365 or a Dynamics CRM online account, each user is provided with a temporary password and then prompted to create their own password which they use to login into their account in the Microsoft Portal. By default, Office 365 and Dynamics CRM Online user passwords are set to expire every 90 days and the user receives a notification to change their password 14 days in advance of the expiration. Administrators for the company account can manage how frequently user passwords expire. Below are instructions on how to extend the days before passwords expire and the numbers of days before users are notified of their password expiration.

  1. Navigate to the Microsoft Online Admin Center. Enter your username and password.
  2. From the Admin Center Dashboard screen click Service Settings, and then click Passwords.managing user password expiration in office 365 and dynamics crm
  3. Enter the number of days before passwords expire for the whole account. You can choose a number between 14 and 730 days. Then enter the number of days before users are notified that their password will expire for the whole account. You can choose a number from 1 to 30 days. Then click Save.

Note: When you change your password in Office 365, be sure to update the password on your phone and desktop email program to match the new password for your account.

Managing user password expiration in Office 365 and Dynamics CRM online is simple if you follow these steps. For more helpful tips check out our blog!

Happy CRM’ing!

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Joe D365

Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.